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    What does the message "Authorization failed; wrong auth code' mean to my transfer?

    The message 'Authorization failed; wrong auth code' indicates that the authorization code (token) that is used for the transfer is not accepted by the registry.

    The quickest solution is to request a new authorization code at your current provider.

    From your Control Panel you can resubmit the transfer by following the steps below.

     

    Step 1

    Log in to your controlepaneel, navigate to 'Domain' and click your domain name on the left.


     

    Step 2

    Beneath the error message, click 'Retry with different authorization code'.

    wrong authcode


     

    Step 3

    Enter the new authorization/transfer code and click on 'Submit again'.

    retry transfer with new auth code


    Should you have any questions left regarding this article, do not hesitate to contact our support department. You can reach them via the ‘Contact Us’ button at the bottom of this page.

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