You can easily transfer a HA-IP from one TransIP account to another by means of a so called 'internal handover'. Please note that discounts (e.g. from a promotional campaign) are not transferable. You can use the steps below to perform this internal handover.
- After approving the handover the HA-IP will automatically be reset. It will be detached from the VPS it was attached to and the default settings for TCP port forwarding will be enabled. The current PTR-record will remain intact.
- Your HA-IP IP address remains intact
- The transfer is as good as immediate after the receiver has accepted the transfer.
Initiating the transfer
Step 1
Log in to the control panel of the account that currently owns the HA-IP and click on the tab 'BladeVPS' at the top of the screen.
Step 2
On the left, click on the HA-IP you want to handover to a different account.
Step 3
Click on 'Manage' in the top right, followed by 'Handover'.
Step 4
Enter the TransIP.eu account-name you wish to transfer the HA-IP to and click on 'Handover'.
Accepting the transfer
To finalize the transfer the handover still has to be accepted from the new account. You can do this as follows:
Step 1
Log in to the control panel of the receiving account.
Step 2
Select the account-name of the account on the top right-side of the interface and click 'My Account'.
Step 3
Click on the tab called 'Transfers'.
Step 4
Click on the H-number which lists the HA-IP that is being transferred.
Step 5
Select 'Accept' to finalize the transfer.
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