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    Upgrading your Forwarding Service, Email Only package or Web Hosting package

    At TransIP you can order a Forwarding Service, an Email Only package and a Web Hosting package for your domain name. This article shows you how to upgrade these packages to a larger package.  
     

    • The Forwarding Service enables you to forward your domain name's visitors to another address. It also allows you to forward email sent to your domain name to another email address of your choosing.    

      The Forwarding Service can be upgraded to both an Email Only package and a Web Hosting package.    
       
    • The Email Only package allows you to both forward visitors and create email addresses. The specific amount of email adresses depends on the Email Only package you have.  

      An Email Only package can be upgraded to a bigger Email Only package or a Web Hosting package
       
    • Web Hosting package enables you to create both email address and websites. Read the article 'Redirect your website using .htaccess' for more information on forwarding visitors with a web hosting package.    

      A Web Hosting package can be upgraded to a larger Web Hosting package.   
       

    Upgrade the number of Mailboxes or your Email storage space


    Do you only want to use more email addresses than your current package allows? With packages ordered after November 15, 2024, it is possible to order a mailbox add-on or storage add-on. This way, you don’t need to upgrade your entire package.  

     

     


    Upgrade your package via the control panel

    Upgrading your current package can be done via the control panel

    I have an older package (before 18-11-2024)

    From your control panel here, visit 'Domain' in the menu and tick the box next to your domain name.

    Next, click on 'Add / Upgrade'.

    upgrade your package in your control panel



    On the next page you will see the available upgrade options. The upgrade options that are not possible are greyed out. The upgrade options that are possible are shown in colour.

    Once you've chosen your upgrade option, click on 'Order' and finalize your order.

    The upgrade will take place almost immediately. 

     
     

    I have a new package (from 18-11-2024 or later)

     

    In your control panel, go to the package where your current Email Only or web hosting package is located.

    • For an Email Only package, access it via 'Email Hosting' in the left column. After clicking on the correct domain name, you’ll see the overview page for your package.   

      You can upgrade the package via the 'Upgrade package' button on the right side.

     

    Delete

    If you only want to increase the number of email addresses, and not the entire package, you can do so by clicking on '+' next to the number of Email boxes. More information can be found in the article 'Can I order additional email addresses?'.


     

    • For a Web Hosting package, access it via 'Shared Hosting' in the left column.   
      After clicking on the correct domain name, you will see the overview page for your package.   

      You can then upgrade your package via the '+' button under Disk Size.


    On the next page, you’ll see the packages to which you can upgrade your current package. Packages you cannot upgrade to have a gray order button, while the packages you can upgrade to are shown in color.

       
     

    Click 'Order' under the desired package and  complete the order, the upgrade will take place almost immediately.

     
     

     

    Upgrading an existing Web Hosting package to a larger one will simply add the features of the larger Web Hosting package. The data on your Web Hosting package will not be affected whatsoever.

    As we mentioned before, the Forwarding Service and the Email Only package allows you to forward your visitors to another address on the web. When upgrading one of these packages to a Web Hosting package, the forwarding service will no longer be included.

    Use the article 'Redirect your website using .htaccess' if you want to forward your domain name after upgrading to a Web Hosting package.

    Currently it's not possible to downgrade our packages to a smaller one. If you still wish to downgrade your current package, you will need to manually perform the downgrade.

     

    Read the article 'I want to downgrade my web hosting package' for a step by step guide.


    In this article we explained how to upgrade your Forwarding Service, Email Only package and Web Hosting package.

    If you have any questions regarding this article, please contact our support team. You can reach them using the 'Contact us' button below or via the 'Contact' button inside your control panel.

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