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    Upload or download a website via SFTP

    You can easily and safely transfer files and folders from your computer to your website using SFTP. In this article we will explain how to use SFTP via your control panel or by using an SFTP client.


    I want to upload files and folders via my control panel

    The File Manager is a nice and easy way to upload your files and folders via the control panel. You can reach the File Manager by logging in to the control panel and clicking 'Shared Hosting' in the menu. Next, select your domain below 'Products'.

    On the overview page of your webhosting package, click the 'File Manager' button on the right side of the screen. The article 'Using SFTP filemanagement in your control panel' tells you more about the File Manager and how to use it.

    Do note that the 'File Manager' is best used to upload individual files and folders to your website. If you want to move many files at once it is reccommended to use an SFTP client such as Filezilla or Cyberduck.


    Using SFTP with an SFTP client

    If you want to upload your files using an SFTP client, we reccommend te following:

    Both Filezilla and Cyberduck are free software and are pleasant to work with.


    Your SFTP data

     

    The information you need to connect to SFTP is listed in the e-mail you've received after you ordered the webhosting package. If you don't have it anymore, you can find everything you need in the control panel.


    Step 1

    Log in to the control panel and click 'Shared Hosting' in the menu. Next, select your domain below 'Products'.

    Click on the 'Site' tab and then 'SFTP/SSH' as shown in the image below.SFTP login details


     

    Step 2

    On the following page you will find the details needed to connect to an SFTP client.

    SFTP login details

    You need the following information to log in to an SFTP program:

    • Username
    • Host
    • Password
    • SFTP port: 22 or 2222

    If the SFTP client doesn't connect straight away using this information, try manually entering port 22 or 2222.

    After you've logged in to SFTP, you can move files to or from the webhostingpackage. Use the www folder of the webhostingpackage to upload files to your website, this is your website's "root" folder.


    Your SFTP password

    The SFTP password was sent to you by email shortly after your web hosting package was delivered. However, we recommend setting your own password.

    You can change the SFTP password by clicking on the pencil icon under 'Password' on the right side of the SFTP data page.

    change your password

    Enter a secure password and click 'Update' to save the changes. If you ever lose your password, you can always enter a new one on this page.


     
    In this article we explained how to upload files and folders to your webhosting package using SFTP.
     
    Should you have any questions left regarding this article, do not hesitate to contact our support department. You can reach them via the ‘Contact us’ button at the bottom of this page.

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